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Executive Director of Operations

2 months ago

Grand Rapids, Michigan, United States Domino's Pizza LLC Full time

Domino's Pizza LLC: A Leadership Opportunity

About the Role:

We are seeking a highly skilled and experienced General Manager to join our team at Domino's Pizza LLC. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities:

  • Operations Management: Oversee the day-to-day operations of the store, ensuring seamless execution of business strategies and processes.
  • Team Leadership: Hire, train, and develop a high-performing team of employees, fostering a culture of excellence and customer-centricity.
  • Customer Experience: Ensure exceptional customer service, meeting or exceeding customer expectations in terms of quality, speed, and convenience.
  • Business Development: Identify opportunities for growth and implement strategies to drive sales, improve market share, and increase profitability.
  • Performance Management: Monitor and analyze key performance indicators (KPIs), making data-driven decisions to optimize store performance and drive business results.

Requirements:

  • Leadership Experience: Proven track record of leadership experience in a fast-paced, customer-centric environment.
  • Operations Management: Strong understanding of operations management principles, including process improvement, supply chain management, and inventory control.
  • Customer Service: Excellent customer service skills, with a focus on delivering exceptional experiences and building customer loyalty.
  • Communication: Strong verbal and written communication skills, with the ability to effectively communicate with employees, customers, and stakeholders.

What We Offer:

  • Competitive Compensation: Competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Growth: Career advancement opportunities within the company, with a focus on developing leadership skills and expertise.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, including bonuses and incentives.