Heavy Equipment Service Manager
1 month ago
At Worldwide Machinery, we are seeking a highly skilled and experienced Heavy Equipment Service Manager to join our team.
About the Role:
The Heavy Equipment Service Manager will be responsible for managing the repair and maintenance of heavy earthmoving and pipeline equipment for rental or purchase. This includes answering customer service calls, dispatching field service technicians, and overseeing all service-related personnel for the respective branch.
Key Responsibilities:
- Respond to customer inquiries and troubleshoot issues with rented equipment.
- Coordinate the dispatch of field service technicians as needed.
- Supervise and manage service-related personnel for the branch.
- Assign and prioritize work for shop technicians.
- Manage work orders for field and shop service mechanics.
- Oversee the invoicing of equipment repairs and parts.
Requirements:
- Valid driver's license.
- At least 10 years of experience in mechanics within the construction equipment industry or related field.
- Experience with pipeline equipment is preferred.
- 3+ years of experience in shop or related management.
- Proficient in MS Office and PC literate.
What We Offer:
Worldwide Machinery offers a comprehensive benefits package, including 401(K) match, health insurance, vacation, and more. We are committed to providing our employees with opportunities for growth and development.
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