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Automotive Service Associate
2 months ago
DARCARS Automotive Group is seeking a highly skilled and customer-focused Part-Time Valet Porter to join our team. As a key member of our service department, you will play a vital role in ensuring exceptional customer satisfaction and contributing to the overall success of our organization.
Key Responsibilities- Lane Management: Efficiently manage the flow of vehicles through our service department, ensuring timely and smooth processing.
- Customer Service: Greet every customer with a smile, provide clear directions, and ensure their vehicles are handled with care.
- Service Support: Assist advisors and technicians with moving vehicles to and from the shop, and perform various tasks to support the service process.
- Shuttle Service: Provide transportation to customers as requested, ensuring their convenience and satisfaction.
- Reporting and Maintenance: Report any safety or integrity concerns to management, maintain a clean and organized service area, and perform garbage removal and driveway maintenance as needed.
- Communication Skills: Possess strong communication skills to effectively interact with customers and colleagues.
- Customer Service Commitment: Demonstrate a genuine commitment to delivering exceptional customer service.
- Education and Certifications: High School diploma or equivalent (GED) and ability to meet Maryland MVA requirements for operating company and customer vehicles.
- Physical Abilities: Ability to lift a minimum of 30 lbs, work outdoors, and stand for extended periods in various weather conditions.
- Driver's License and Safety Record: Possess a valid driver's license and a safe driving record.
- Background Check: Pass a pre-employment background check.
- Insurance: Medical, vision, dental, short-term and long-term disability plans, and life insurance.
- Retirement Plan: 401(k) plan.
- Time Off and Holidays: Paid time off and paid holidays.
- Employee Discounts: Discounts on vehicle purchases, parts, and service repairs.
- Internal Career Advancement: Opportunities for career growth and advancement within the company.
- Community Service: Opportunities to participate in community service initiatives.
