Automotive Service Representative

2 days ago


Mt Hope, United States Friendship Automotive Full time
Service Advisor Opportunity at Friendship Automotive

At Friendship Automotive, we're committed to providing exceptional customer experiences and building a talented team of professionals. As a Service Advisor, you'll play a vital role in delivering outstanding service to our customers, ensuring their satisfaction, and driving business growth.

Key Responsibilities:
  • Provide exceptional customer service, ensuring prompt and courteous interactions
  • Obtain and document accurate customer and vehicle information
  • Determine and recommend necessary maintenance and repairs
  • Prepare and present estimates to customers, highlighting services and costs
  • Monitor and update customers on the service process, ensuring transparency and communication
  • Verify invoices and repair orders, ensuring accuracy and attention to detail
Requirements:
  • Strong focus on delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customers
  • Attention to detail and organizational skills, ensuring accuracy and efficiency
  • Professional appearance and demeanor, reflecting positively on the company
Benefits:
  • Competitive compensation package, including incentives and commission
  • Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
  • 401(k) plan and wellness programs

We're committed to creating a positive and inclusive work environment, where our team members can grow and thrive. If you're passionate about delivering exceptional customer service and building a successful career, we encourage you to apply today



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