Personal Representative

5 hours ago

New York, New York, United States The TemPositions Group of Companies Full time
About the Role

We are seeking a dynamic and detail-oriented Personal Representative to join our team at The TemPositions Group of Companies. As a Personal Representative, you will play a critical role in supporting our clients and candidates in the education sector.

Responsibilities
  • High volume screening and interviewing of applicants for substitute teaching roles.
  • Identifying, evaluating, and placing talent by exercising good decision-making skills.
  • Documenting detailed notes into internal systems.
  • Use judgment to match and place qualified candidates to job orders, follow up regarding assignment changes, cancellations, etc.
  • Frequent communication with field employees via phone and email, including temp check-ins and follow up on employee grievances and questions.
  • Coaching and educating field employees on policies and procedures.
  • Making employment status determinations and conducting employment terminations of field employees with autonomy using personal discretion.
  • Onboarding process/credentialing of field employees (verification of references, education, medical documentation, and certification), and coding skills.
  • Audit field employee credentials and ensure candidates meet compliance requirements.
  • Brainstorming of ideas to identify new sources of educational staff recruitment.
  • Drafting reminder messages for field employees.
Ideal Candidate Background
  • Bachelors Degree.
  • High comfort level with speaking on the phone and making first contact calls.
  • Prior experience working in customer service, staffing/recruitment, and/or education.
  • Outstanding verbal and written communication skills.
  • Possess great interpersonal skills and a positive attitude.
  • Ability to work in a fast pace, changing environment.
  • High degree of integrity, sense of urgency, decision making, and problem-solving skills.
  • Ability to prioritize and excellent follow up skills.
  • Driven to help people.
  • A desire to work in a team-oriented environment.
  • Proficiency in Microsoft Office.

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