Sales Associate

1 month ago

Norfolk, Virginia, United States U.S. Marine Corps Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at the Marine Corps Exchange. As a Sales Associate, you will be responsible for providing exceptional customer service and sales support to all customers in our stores. You will be the face of our organization, and your primary goal will be to ensure that every customer has a positive experience in our store.

Key Responsibilities
  • Provide exceptional customer service and sales support to all customers in our stores.
  • Meet all personal and department sales goals.
  • Assist the Sales and Experience Managers in the execution of corporate service programs, promotions, and other events.
  • Complete all sales and return transactions using the point of sale system.
  • Assist and serve customers with location, selection, and purchase of merchandise with an emphasis on courtesy.
  • Responsible for merchandising, display, and appearance of assigned area(s).
  • Ensures items are properly marked.
  • Checks merchandise, rings sales on cash register, receives payments, makes change, bags or wraps merchandise, and completes related sales records.
  • Responsible for assigned change fund.
  • Assists in inventories, ensures proper accountability and security of assigned area(s).
  • May monitor fitting rooms.
  • May perform general housekeeping duties such as cleaning or dusting fixtures and merchandise.
  • May sort and replenish merchandise.
  • Understands and articulates all MCX value stories, programs, and promotions.
  • Recognizes the core values and mission of the Marine Corps Exchange (MCX).
Requirements
  • At least 1 year of experience working in a customer and sales-focused environment is preferred.
  • Cash handling, basic math, and register experience are strongly preferred.
  • Ability to read and understand operating standards and procedures for service, service recovery, sales, and store brand and work within the position to execute these standards properly.
  • Ability to work in a high-performance atmosphere with commitment to service and sales goals.
  • Attention to detail is required.
Additional Information

Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

  • Education/certification certificate(s), if applicable.
  • If prior military, DD214 Member Copy.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

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