Fitness Experience Coordinator

7 days ago


Hialeah, Florida, United States YouFit Full time
About YouFit
YouFit is a dynamic and energetic fitness community dedicated to helping individuals achieve their health and wellness goals. Our team-centric environment fosters growth, collaboration, and continuous improvement.

Job Summary
We are seeking a motivated and customer-focused individual to join our Front Desk team as a Customer Engagement Specialist. In this role, you will be responsible for creating a positive member experience through exceptional service, sales, and engagement strategies. If you possess a passion for fitness, excellent communication skills, and a drive to succeed, we encourage you to apply.

Responsibilities
* Deliver outstanding customer service and create a stellar first impression to all members & guests.
* Contribute to revenue-generating goals, including Retail, Membership, and Personal Training.
* Confidently sell memberships & personal training packages while presenting options to potential members.
* Assist managers in completing outgoing sales calls & generate members through referrals/outside leads.
* Conduct engaging club tours and assist with facility cleanliness.
* Resolve account inquiries, concerns, and general inquiries, escalating questions or concerns in a timely and professional manner.

Requirements
* Must be at least 18 years old.
* Effective communication skills for phone calls and in-person customer engagement.
* Confidence to discuss and sell memberships and personal training packages.
* Commitment to ongoing training and development.
* Customer service-oriented with a passion for fitness and helping others.
* Ability to stand for extended periods and multitask.

Why You'll Thrive at YouFit
* Our Learning and Organizational Development team offers leadership, sales, and operational training opportunities.
* We empower team members to develop skills and knowledge for growth within the organization.
* Our team-centric environment encourages teamwork, collaboration, and fun competitions throughout the year.
* We provide a dynamic workplace that values employee engagement and connection.

Benefits
We offer an estimated salary range of $45,000 - $55,000 per annum, depending on experience. Additionally, you can enjoy benefits such as flexible work arrangements, opportunities for advancement, and a supportive team environment.

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