Tax Resolution Specialist

6 days ago


Dayton, United States Jackson Hewitt - 2790 Full time
About Us

Jackson Hewitt is a leading provider of tax preparation and related services. We pride ourselves on our commitment to quality, consistency, and integrity, and we take pride in guiding our clients through the tax codes and processes.

We are looking for a highly skilled Contact Center Representative who shares our passion for delivering exceptional customer service and has a strong understanding of tax laws and regulations. In this role, you will be responsible for providing expert advice and guidance to our clients, responding to their inquiries, and making recommendations for products or services that meet their needs.

To succeed in this role, you will need 1-3 years of previous call center experience, a high school diploma or equivalent, and strong written and verbal communication skills. You will also need to be able to work in a fast-paced environment, manage multiple priorities, and maintain confidentiality.

We offer a competitive salary of $42,000 per year, flexible work-from-home options, and a comprehensive benefits package that includes employee discounts, wellness resources, and company parties.



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