Retail Experience Representative

5 days ago


Garland, Texas, United States PLS Full time

As a Retail Experience Representative at PLS, you'll play a critical role in delivering exceptional customer service and creating a positive shopping experience for our customers. As a Customer Service Representative, you'll be responsible for greeting customers, answering questions, and resolving any issues that may arise.

Our team members are dedicated to providing a welcoming and inclusive environment for our customers, and we're looking for someone who shares this commitment. You'll work closely with our customers to understand their needs and provide them with tailored solutions that meet those needs.

Responsibilities:

  • Providing exceptional customer service to ensure customer satisfaction
  • Greeting customers and responding to inquiries
  • Resolving customer complaints and concerns
  • Collaborating with internal teams to resolve complex customer issues
  • Providing feedback and insights to improve customer service

Requirements:

  • Previous customer service experience in retail or a related industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
  • Experience working with POS systems


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