Central Command Center Manager

6 days ago


Durham, North Carolina, United States Marksman Security Full time

Job Summary:

Marksman Security is seeking a highly skilled and experienced Security Command Center Operator to oversee the daily security operations of our 24/7 Central Command Center. As a key member of our security team, you will be responsible for monitoring, directing, and responding to security and safety issues while ensuring the efficient and effective deployment of security resources.

Key Responsibilities:

  • Monitor and Respond to Security Incidents: Monitor CCTV camera systems, respond to security alarms, and investigate security incidents to ensure the safety and security of our assets, employees, and guests.
  • Manage Access Control: Restrict access to confidential areas, administer client policies for controlling access to client property, and ensure that all access control systems are functioning properly.
  • Communicate Effectively: Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software, to communicate with security personnel and other stakeholders.
  • Maintain Accurate Records: Accurately complete and retain reporting documentation and logs to ensure compliance with security protocols and procedures.
  • Provide Security Support: Provide security support for various client projects and events, and ensure that all security protocols and procedures are followed.

Requirements:

  • Education: High school diploma or equivalent.
  • NC State Security License: Must have an active NC Security License.
  • Computer and Technology Skills: Strong computer and/or technology skills, including experience with facility badging software and internal communications systems.
  • Communication Skills: Effective written and spoken communication skills, with the ability to multitask and deal with competing priorities.
  • Problem-Solving Skills: Professional demeanor and problem-solving skills, with the ability to think critically and make sound decisions.


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