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Catering Sales Coordinator
2 months ago
Brother John's BBQ, LLC is seeking a highly organized and detail-oriented Catering Sales Coordinator to join our team.
Key Responsibilities:- Assist Sales Managers in preparing Banquet Event Orders (BEOs), floor plans, and reports.
- Merge contracts, BEOs, and room diagrams; send to clients and ensure signatures and payments are received.
- Confirm final counts and details with clients.
- Ensure deposits are received.
- Distribute BEOs and room diagrams amongst Management and Kitchen staff in a timely manner.
- Attend weekly BEO meetings to review final details for events up to 10 days out.
- Handle all matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
- Assist with delivering off-site catering orders; complete set-up and ensure all items are included prior to order departing restaurant.
- Act as gatekeeper for restaurant to ensure all potential revenue generating business is captured and followed through on.
- Lend support to hostess crew during lunch shifts and other peak periods.
- Answer restaurant phone, direct phone calls and messages to ensure all potential catering leads, large parties, and a la carte reservations are processed and communicated with Catering Sales Manager or appropriate Front of the House Manager.
- Maintain inventory of office supplies, stationery, marketing materials, and menus.
- Communicate clearly and effectively with variety of guests and managers, by phone and by email.
- Be willing to accept new responsibilities based on the needs of the restaurant.
- Proven administrative support skills a plus, with an interest in sales.
- Quickly learn new technologies and acquire new skills.
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Strong interpersonal skills and the ability to build relationships with clients; Work successfully within a team environment.
- Written and verbal communication skills.
- Emotional maturity.
- Professional appearance and attire required.
- Highly resourceful team-player, with the ability to also be extremely effective independently.
- Forward looking thinker, who actively seeks opportunities and proposes solutions.
- Proficient in Microsoft Office (Outlook, Word, Excel); ability to learn Seven Rooms, Social Tables, and Triple Seat programs.
- Proficiency in Adobe Acrobat and Social Media web platforms is a plus.