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Patient Access Coordinator
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Chardon, Ohio, United States University Hospitals Full timeJob SummaryWe are seeking a highly skilled Patient Access Specialist to join our Revenue Cycle team at University Hospitals. As an essential member of our team, you will be responsible for accurate patient registration, patient estimates, point of service collections, and providing exemplary customer service to patients and customers.Key...
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Patient Access Coordinator
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Chardon, Ohio, United States University Hospitals Full time{"Job Summary We are seeking a skilled Patient Access Specialist to join our team at University Hospitals. As an essential member of the Revenue Cycle team, you will play a critical role in ensuring accurate patient registration, estimates, and collections while providing exceptional customer service. Key Responsibilities * Interview patients and utilize...
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Patient Access Coordinator
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Patient Access Coordinator
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Chardon, Ohio, United States University Hospitals Full timeAbout the RoleAs a key member of the University Hospitals Revenue Cycle team, the Patient Access Specialist I plays a vital role in ensuring accurate and timely patient registration, estimation, and collection of payments. This position requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced...
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Senior IT Business Analyst
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Patient Access Specialist I
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Chardon, United States University Hospitals Full timeUH Geauga Medical Center (Chardon, OH) - Emergency Department Registration Sunday through Thursday 11:00pm - 7:00am A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and...
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Patient Access Specialist II
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Patient Access Specialist I
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Patient Access Specialist I
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Patient Access Specialist I
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Patient Access Specialist I
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Chardon, United States University Hospitals Full timeUH Geauga Medical Center (Chardon, OH) - Emergency Department Registration Sunday through Thursday 11:00pm - 7:00am A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients...
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Patient Access Specialist I
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Patient Access Specialist I
4 days ago
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Patient Access Specialist I
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Patient Access Specialist I
4 weeks ago
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Patient Access Specialist I
2 weeks ago
Chardon, United States University Hospitals Full timeUH Cleveland Medical Center - Admitting Department Monday through Friday 11:00am - 7:00pm, rotating weekends 3:00pm - 11:00pm A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of...
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Patient Access Specialist II
5 months ago
Chardon, United States University Hospitals Full timeJOB DESCRIPTION & QUALIFICATIONS Description UH Geauga Medical Center – Seidman Cancer Center Monday through Friday 8:30am-5:00 – position could require to start as early as 7:30am Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service...
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Patient Access Specialist I
18 hours ago
Chardon, United States University Hospitals Full timeUH Cleveland Medial Center Monday through Friday full-time day shift A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of...
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Patient Access Specialist I
2 weeks ago
Chardon, United States University Hospitals Full timeSeidman Cancer Center Patient Registration Monday through Friday between the hours of 7:30am and 5:00pm A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and...
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Patient Access Specialist I
2 weeks ago
Chardon, United States University Hospitals Full timeUH Ahuja Medical Center - Emergency Department Registration Sunday - Thursday 7:00p to 3:30am A Brief Overview As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The...
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Intake Authorization Coordinator
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Chardon, United States University Hospitals Full timeInitiates and maintains a high level of customer service and positive employee relationships. Responsible for obtaining authorization for all disciplines for Home Care Services; inclusive of verification of insurance and benefits to ensure appropriate reimbursement from commercial payers, government payers and state agencies. Strong knowledge of verifying...
Revenue Cycle Specialist
2 months ago
As a key member of the Revenue Cycle team at University Hospitals, the Revenue Cycle Precert Specialist plays a vital role in ensuring that authorizations for outpatient testing, ambulatory, and inpatient services are obtained before services are rendered. This position requires strong communication and relationship-building skills, as well as the ability to function independently and as a team player in a fast-paced environment.
Key Responsibilities
- Verify and pre-certify inpatient and outpatient services to ensure appropriate reimbursement from third-party payers, government payers, and state agencies.
- Mastery of skills relating to insurance coverage, benefits, rules, and regulations, as well as allocation of plans and fulfillment of requirements resulting in expected payment for services.
- Verify and allocate insurance plans utilizing electronic eligibility tools, phone calls to payers, and access to web portals, initiating appropriate action for services, including non-covered and out-of-network insurance services.
- Submit timely electronic and verbal notifications and clinical documentation in accordance with contractual requirements and payer guidelines, coordinating with operations and clinical counterparts to obtain and submit necessary information and documentation.
- Communicate potential issues and follow GM-98, Service with Authorization guidelines to notify providers of pending authorizations/denials and peer-to-peer requests, escalating encounters per policy.
- Effectively communicate with internal and external customers using telephone, email, or correspondence, understanding when and how to escalate cases that require operations and leadership attention to initiate appropriate action.
- Maintain up-to-date knowledge of computer applications, insurance/government regulations, managed care guidelines, and Revenue Cycle policies/procedures used within the department.
- Scan and retrieve appropriate related documents in scanning applications.
- Attend and participate in corporate and local team meetings, maintaining patient/physician confidentiality.
- Ensure compliance with department productivity and quality standards.
- Perform other duties as assigned.
- Comply with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct, and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- High School Equivalent/GED (Required)
- 1+ years of experience in hospital Revenue Cycle/healthcare, working with insurance companies/third-party payers or related experience (Required)
- Experience with clinical applications (Preferred)
- Knowledge of managed care insurance requirements is essential (Required proficiency)
- Notable client service, communication, and relationship-building skills (Required proficiency)
- Ability to function independently and as a team player in a fast-paced environment (Required proficiency)
- Must have strong written and verbal communication skills (Required proficiency)
- Professional demeanor (Required proficiency)
- Detail-oriented and organized, with good analytical and problem-solving ability (Required proficiency)
- Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e., printers, copy machine, multi-line phone, FAX machine, etc.) (Required proficiency)
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely 20 lbs
- Carrying Rarely 20 lbs
- Pushing Rarely 20 lbs
- Pulling Rarely 20 lbs
- Climbing Rarely 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
- 10%