IT Account Manager

4 weeks ago


Augusta, Maine, United States TalentBurst Full time
Job Title: IT Account Manager - Enterprise Liaison

Job Summary: We are seeking an IT Account Manager to work with state agencies, ensuring excellent customer service and building strong relationships.

Key Responsibilities:

* Function as Agency IT Account Representative
* Create business relationships with key business leaders within Agencies
* Understand/monitor the quality, effectiveness and sustainability of all IT services provided in support of the agencies' mission
* Participate and consult in the preparation of Agencies' IT budgets
* Identify critical business applications along with agency service expectations of those applications
* Work across to ensure business needs are being met
* Raise awareness of common IT business solutions
* Work collaboratively with other resources to identify common business solutions

Requirements:

* A 4-year college degree and/or equivalent years of direct leadership experience in technology/business
* Knowledge of current IT tools and best practices
* Strong communication skills
* Knowledge of governance, policies, and processes of State budgeting
* An understanding of information technology systems and equipment

About Us: TalentBurst is a company that values excellent customer service and strong relationships. We are looking for a candidate who shares these values and is passionate about working with state agencies.
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