Customer Service Representative

4 weeks ago

Dallas, Texas, United States DaBella Full time
Customer Service Representative

DaBella is a leading home improvement company with a strong commitment to customer satisfaction. As a Customer Service Representative, you will play a vital role in ensuring our customers have an exceptional experience with our services. Your primary responsibility will be to handle customer inquiries and resolve any issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and online channels
  • Resolve customer complaints and concerns in a fair and timely manner
  • Collaborate with internal teams to ensure customer requests are met
  • Utilize our internal review management software to monitor customer sentiment and provide insights to relevant departments

Requirements:
  • Previous customer service experience is preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Benefits:
  • Competitive hourly rate
  • Opportunities for professional growth and development
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401k plan with company match

Why Work at DaBella?
At DaBella, we value our employees and strive to create a positive and supportive work environment. We offer a range of benefits and opportunities for growth and development, making us an ideal choice for those looking to advance their careers in customer service.

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