Senior ServiceNow Developer
4 weeks ago
At REI Systems, we're committed to delivering innovative technology solutions that drive mission success for our federal clients. We're seeking a highly skilled Senior Certified ServiceNow Developer to join our team and lead the development and enhancement of our ServiceNow ticketing system for the General Services Administration (GSA).
Key Responsibilities:- Manage the upgrade process of our ServiceNow platform to ensure seamless integration and functionality.
- Develop and implement complex ServiceNow solutions that improve service delivery and operational efficiency.
- Collaborate with cross-functional teams to translate technical concepts to non-technical stakeholders.
- Ensure compliance with ServiceNow best practices and ITIL processes.
- Provide technical expertise and guidance to junior team members.
- ServiceNow Certification (CAD and CSA) is required.
- 5-8 years of hands-on experience in ServiceNow development.
- Advanced knowledge of ServiceNow scripting languages (JavaScript, AngularJS) and development tools.
- Deep experience working with key ServiceNow modules (ITSM, ITOM, ITAM, SecOps, and HRSD).
- Experience integrating ServiceNow with external systems using REST, SOAP, and Web Services.
- Strong understanding of ServiceNow data structures and ServiceNow API.
- Experience with ServiceNow CMDB, including configuration, management, and integration with other ITSM modules.
- Excellent problem-solving skills and the ability to debug and resolve complex technical issues.
- Knowledge of Agile development methodologies and experience working in an Agile team environment.
- Familiarity with ITIL processes and best practices, ideally with ITIL certification.
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- A hybrid work arrangement with one day per week or as needed in the REI Sterling Office.
REI Systems is an Equal Opportunity Employer. We welcome and respect diversity in all its forms. If you're passionate about delivering innovative technology solutions and improving service delivery, we encourage you to apply for this exciting opportunity.
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