Customer Service Representative

4 weeks ago


San Bernardino, California, United States USA Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at USA. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and professional manner, respond to customer inquiries, and resolve customer complaints in a timely and effective manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Sales: Meet or exceed sales goals by promoting products, handling customer transactions, and maintaining accurate cash handling procedures.
  • Inventory Management: Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory levels.
  • Teamwork: Work collaboratively with other team members to achieve sales goals and maintain a positive store environment.
Requirements
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Customer Service Skills: Proven ability to provide exceptional customer service, with a focus on building strong relationships with customers.
  • Teamwork Skills: Ability to work collaboratively with other team members to achieve sales goals and maintain a positive store environment.
  • Organizational Skills: Ability to maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Adaptability: Ability to adapt to changing sales goals, customer needs, and store environment.
Working Conditions

This is a full-time position, requiring the ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends. The position also requires the ability to lift up to 30 pounds, bend, and stand for long periods of time.

We offer a competitive salary, medical, dental, and vision benefits, as well as opportunities for career advancement and professional growth.



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