Customer Service Representative

1 month ago


San Bernardino, California, United States U-Haul Full time
Customer Service Representative

Are you a people person with a passion for helping others? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.

Responsibilities:
  • Assist customers with U-Haul products and services
  • Use smartphone-based technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers about products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane and drive a forklift (certification offered through U-Haul)
  • Participate in ongoing continuous education through U-Haul University
Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent
Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear. The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning yourself to reach objects at varying heights.

U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We offer a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package.



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