Crisis Shelter Case Manager

1 day ago


Greenfield, Massachusetts, United States ServiceNet Full time
Job Title: Overnight Shelter Counselor

At ServiceNet, we are committed to providing a safe and supportive environment for families in need. As an Overnight Shelter Counselor, you will play a vital role in helping families feel cared for and supported as they work towards finding permanent housing.

Key Responsibilities:
  • Assist families with everyday tasks, teach life skills, and offer guidance to help them achieve stability and independence.
  • Help create a warm and welcoming atmosphere in the shelter, ensuring that all residents feel valued and respected.
  • Collaborate with the shelter team to develop and implement programs that meet the unique needs of each family.
  • Provide emotional support and connect families with community resources to help them overcome challenges and achieve their goals.
  • Ensure the shelter's rules and policies are followed, maintaining a safe and healthy environment for all residents.
Qualifications:
  • Bilingual candidates are encouraged to apply.
  • Experience working with individuals and families living on a low income, or who are affected by mental health issues and/or addiction.
  • Strong communication, collaboration, and organizational skills, with proficiency in using computer and technology.
Benefits:
  • Competitive hourly rate of $18.00.
  • Paid orientation and training.
  • Generous time-off package.
  • Comprehensive health and dental insurance plans.
  • 403(B)-retirement plan with employer matching.
  • Long-term disability benefits and paid life insurance.


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