Retail Operations Team Member

1 week ago


Irvine, California, United States Girl Scouts of Orange County Full time

Organization Overview

Girl Scouts of Orange County is a vibrant community comprising nearly 15,000 girls and 10,000 dedicated volunteers and adult members. We are passionate advocates for girl empowerment, committed to providing transformative experiences that inspire every girl to dream big and achieve even bigger. In a world where connectivity and sisterhood are crucial, we offer engaging programs throughout Orange County, fostering leadership, adventure, and success in a supportive environment.

Position Overview

The Retail Operations Team Member (Part-time) plays a vital role in delivering exceptional customer service to all visitors at our retail location. This position involves assisting with sales, providing general information, and sharing insights about Girl Scout programs.

Key Responsibilities:

  1. Deliver outstanding customer service by addressing inquiries about merchandise and program offerings.
  2. Utilize the point of sale system to accurately process transactions for all products sold.
  3. Support inventory management by ordering, verifying incoming stock, and maintaining merchandise organization.
  4. Handle online, mail, and fax orders for either pick-up or shipping, ensuring proper documentation is maintained.
  5. Open and close the retail space, managing cash drawers and completing necessary financial documentation.
  6. Contribute to the planning and execution of merchandising strategies, promotions, and special sales events.
  7. Participate in team meetings and contribute to the overall success of the retail operations.
  8. Engage in additional tasks and projects as assigned.

Qualifications:

  • Minimum of 2 years of experience in a retail environment.
  • High School diploma or GED required.
  • Exceptional interpersonal and verbal communication skills.
  • Proven ability to provide high-quality customer service.
  • Competence in handling cash transactions efficiently and accurately.
  • Ability to maintain composure and efficiency during peak service times.
  • Willingness to learn about the Girl Scout Program.
  • Strong organizational skills with attention to detail.
  • Team-oriented with the capability to work independently and take initiative.
  • Proficient in Microsoft Office applications, particularly Outlook, Word, and Excel.
  • Must possess a valid California driver’s license and be able to pass a background check.
  • Availability for a flexible schedule, including weekdays and Saturdays.
  • Commitment to the values and principles of the Girl Scout Movement, with an appreciation for the benefits of Girl Scouting.
  • Bilingual skills are a plus.

Equal Opportunity Statement:

Girl Scouts of Orange County is proud to be an equal opportunity employer, dedicated to fostering diversity, equity, and inclusion within our community.



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