Community Associate/Enrollment Specialist

6 days ago


New York, New York, United States City of New York Full time

The City of New York is seeking a highly skilled Community Associate/Enrollment Specialist to join its team. This role is responsible for managing the enrollment process for child care vouchers, working closely with various units and agencies to ensure seamless communication and efficient enrollment.

Key responsibilities include:

  • Image enrollment documents to the HRA Viewer, the NYC electronic filing system
  • Conduct research in childcare databases, including ACCIS, CCATS, and CCFS
  • Liaise with Provider Inquiry Unit, Legally Exempt Provider Unit, CFWB Call Center, and other CFWB Operations units to manage parent/provider/program/children enrollment for both TANF and low-income populations
  • Liaise with HRA Job Center Staff to support enrollment of TANF parents, providers, programs, and children

The ideal candidate will have a strong background in community work or community-centered activities, with a minimum of three years of experience in a related field. A high school diploma or equivalent is required.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.



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