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Business Operations Manager

1 month ago

San Jose, California, United States PayPal Full time
Job Title:

Business Operations Manager

Job Description:

The Consumer Engineering (CE) team is seeking a talented and self-driven technical business operations professional to partner with engineering leaders in the management and strategy of an engineering domain within Consumer Engineering.

Key Responsibilities:
  • Contribute to and execute on workforce strategy.
  • Align workforce allocation according to strategic priorities and executed within workforce planning.
  • Partner with finance for budget enablement.
  • Partner with leadership and PMO to create operating plan, goals, and objectives, aligned with the company's strategic direction and priorities.
  • Build a culture of data-driven decision-making by developing, maintaining, and reporting key performance indicators (KPIs) and other metrics.
  • Develop messaging, ranging from internal communications to presentations.
  • Execute employee engagement efforts in partnership with HR.
  • Develop and implement best practices across operating rhythms and routines.
  • Facilitate operating cadences such as staff meetings, operational reviews, town halls, leadership offsites, AMAs as required.
  • Coordinate forums for check-ins with teams, engineering, product, and as needed.
  • Drive technical platform program/project in collaboration with engineering leaders.
Requirements:
  • 5+ years of experience in planning, business operations, or technical project management.
  • 10+ years of experience delivering projects.
  • Strong MS Excel & PowerPoint skills. Experience with Workday & Fieldglass preferred.
  • High delivery focus with an emphasis on task ownership and completion.
  • Excellent interpersonal and communication skills; proven ability to work effectively with all organization levels.
  • Ability to work independently and within a team environment.
  • Ability to work under pressure, manage multiple projects with competing priorities, meet deadlines, and adapt to change, comfortable dealing with ambiguity and uncertainty.
  • Ability to work well in a cross-functional, matrixed management environment.
  • Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
  • Ability to balance business partnership with the need to exercise independent judgment and to raise issues in a timely and constructive manner.
  • Ability to influence and achieve alignment across a range of different opinions and interests.
  • Bachelor's degree in Business, Information Technology, Engineering, or related field is required.
About PayPal:

PayPal is committed to fair and equitable compensation practices.

Benefits:

PayPal offers a range of benefits to support the well-being of its employees, including flexible work environment, employee stock options, health and life insurance, and more.

Commitment to Diversity and Inclusion:

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.