Customer Service Representative

1 week ago


Grand Forks, North Dakota, United States Northdale Oil Full time
Job Overview

We are seeking a highly skilled and organized individual to join our team as a Receptionist at Northdale Oil Inc.

The primary purpose of this position is to provide exceptional customer service to our clients who contact us via phone or in-person. This role will involve greeting all visitors and responding to incoming calls from our customers.

Key Responsibilities:

  • Greet all visitors in a friendly and professional manner
  • Assist customers with their inquiries and provide solutions to their needs
  • Manage multiple customer interactions simultaneously while maintaining a positive attitude
  • Order office supplies and manage inventory to ensure a well-stocked and efficient workspace
  • Handle inbound and outbound mail and packages in a timely and organized manner
  • Provide administrative support, including data entry and assistance with accounts payable

Requirements:

  • High school diploma or equivalent required; associate degree or diploma in office administration preferred
  • Two years of relevant experience in an office environment, with a strong knowledge of Microsoft Office programs
  • Excellent verbal communication skills and the ability to multitask successfully with multiple priorities
  • Ability to work Monday through Friday, 8:00 a.m. to 4:30 p.m.

Benefits:

  • Health insurance
  • 401(k) match
  • Life insurance
  • Vision insurance
  • Dental insurance
  • PTO
  • Clothing program


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