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General Manager
2 months ago
We are seeking a highly skilled and experienced General Manager to lead our restaurant team and drive business success. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including managing staff, maintaining high standards of customer service, and achieving sales and profitability targets.
Key Responsibilities- Restaurant Operations
- Manage and supervise restaurant staff, including hiring, training, and performance management.
- Ensure that all restaurant operations are running smoothly and efficiently, including food preparation, service, and maintenance.
- Monitor and control costs, including labor, inventory, and supplies.
- Customer Service
- Ensure that all customers receive a high level of service and satisfaction.
- Monitor and address customer complaints and feedback.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Business Development
- Develop and implement strategies to drive sales and revenue growth.
- Monitor and analyze sales data to identify trends and opportunities.
- Collaborate with the marketing team to develop and implement marketing campaigns.
- Leadership and Development
- Lead and develop a high-performing team of restaurant staff.
- Provide coaching, training, and development opportunities to staff.
- Identify and develop future leaders within the organization.
- Education and Experience
- 4-year college degree in a related field, such as hospitality or business.
- Minimum of 2 years of experience in a restaurant management role.
- Skills and Qualifications
- Proven track record of success in restaurant management.
- Strong leadership and communication skills.
- Ability to analyze data and make informed business decisions.
- Knowledge of restaurant operations, including food preparation, service, and maintenance.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Leadership
- Ability to lead and motivate a team of restaurant staff.
- Strong communication and interpersonal skills.
- Ability to make informed business decisions.
- Customer Service
- Ability to provide a high level of customer service and satisfaction.
- Strong communication and interpersonal skills.
- Ability to resolve customer complaints and feedback.
- Business Acumen
- Ability to analyze data and make informed business decisions.
- Knowledge of restaurant operations, including food preparation, service, and maintenance.
- Ability to drive sales and revenue growth.