Fitness Experience Associate
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Sales Associate. As a key member of our team, you will be responsible for delivering an exceptional and versatile sales and service experience to all members and guests, generating inspiration that leads to fitness goal pursuit with our community.
Key Responsibilities:
- Cultivate genuine, experience-focused connections with members and guests, including answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status.
- Ensure a friendly, helpful, and inclusive experience for all members and guests.
- Deliver an exceptional and versatile sales and service experience to all members and guests, generating inspiration that leads to fitness goal pursuit with our community.
- Demonstrate a commitment to ensuring a safe and clean studio environment for members and guests.
Requirements:
- Positive, genuine, and passionate self-motivated, eager to learn, enjoy interacting, helping others, and sincerely care about the well-being of others.
- Possess exceptional interpersonal skills and are customer service focused with a willingness to deliver above and beyond levels of service as well as eager to seek opportunities to develop and contribute valuably.
- You have 1+ years of related experience in a similar role.
Benefits:
- Opportunities for advancement, we strive to develop our teams within, and our goal is to offer our OTF rockstars long-term career opportunities.
- WORKOUT FOR FREE
- Casual/Fitness Dress-code
- Flexible schedule
- 401K Plan
- Dental and vision insurance plans
- Other benefits to include supplemental insurance plans such as hospital, indemnity, and critical illness
- Potential for PTO benefits and medical insurance after initial measurement period
Diversity Commitment Statement:
The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.
Disclaimers:
- Afterburn participates in the federal government's E-Verify Program
- Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
- Afterburn is an Employment-at-Will Employer
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