Anthropologie Sales Associate
4 weeks ago
A Sales Associate at Anthropologie contributes to driving sales through providing a genuine and unique experience to each customer. This role is ideal for individuals who are passionate about delivering exceptional customer service and working in a fast-paced retail environment.
Key Responsibilities
• Provide a personalized shopping experience for customers by engaging in genuine conversations and offering product suggestions
• Support a selling environment on the sales floor by connecting with multiple customers and sharing product knowledge
• Utilize technology to transact in the moment, find sizes and colors, and place orders for items not available in store
Teamwork and Communication
• Build productive relationships with peers by asking for support when needed and making an effort to help others
• Participate in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers
• Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provide insights related to the customer and employee experience and communicate feedback to Store Leadership
Visual and Business Operations
• Understand the contribution to service and selling on every shift to impact the store's business
• Support the shipment process to gain awareness of product, including what's new and what's restock; contribute to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintain Anthropologie's visual and operational standards while keeping the focus on the customer; stay current on merchandising updates
Requirements
• Experience in customer service
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Anthropologie brand fan
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