Customer Experience Coordinator

4 weeks ago


Spring, Texas, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and experienced Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates to ensure prompt and courteous customer service.

Key Responsibilities
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front-end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

We offer a comprehensive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

We are an equal opportunity employer and welcome applications from diverse candidates.



  • Spring, Texas, United States HP Development Company, L.P. Full time

    Job Description:HP Development Company, L.P. is seeking a highly skilled and experienced Director of Customer Journey Mapping and Curation to lead our team of experience designers and curators. This role is responsible for defining and implementing a world-class customer experience strategy that aligns with HP's vision and goals.Key Responsibilities:Lead a...

  • Sales Associate

    4 weeks ago


    Spring, Texas, United States Urban Outfitters Full time

    Role Summary: As a Seasonal Sales Associate at Urban Outfitters, you will contribute to driving sales through providing a genuine experience to each customer.Key Responsibilities:Act as a brand representative reflective of the company values.Initiate conversation, share advice and product knowledge to interact with the customer in a personalized way.Utilize...


  • Spring, Texas, United States Anthropologie Full time

    Job SummaryA Sales Associate at Anthropologie contributes to driving sales through providing a genuine and unique experience to each customer. This role is ideal for individuals who are passionate about delivering exceptional customer service and working in a fast-paced retail environment.Key Responsibilities• Provide a personalized shopping experience for...

  • Surgery Coordinator

    4 weeks ago


    Spring, Texas, United States Sterling Ridge Orthopaedics and Sports Medicine Full time

    We are seeking a highly skilled Surgery Scheduler to join our team at Sterling Ridge Orthopaedics and Sports Medicine.Job Summary:The Surgery Scheduler is responsible for scheduling patients for surgery, pre-admission testing, and follow-up on medical clearance. This role requires excellent communication and organizational skills to ensure seamless...


  • Spring Hills, Texas, United States The Learning Experience #258 Full time

    Job OverviewAs a General Manager at The Learning Experience #258, you will be responsible for driving the operational performance of our center. This role requires a unique blend of business acumen, customer engagement, and leadership skills to create a thriving environment for our staff and customers.Key ResponsibilitiesBusiness Operations and People...


  • Spring, Texas, United States Cheddar's Full time

    As a Server at Cheddar's, you will be responsible for creating an exceptional dining experience for our guests. This includes making them feel welcome, appreciated, looked after, and taken care of. You will also be responsible for earning a competitive salary with weekly pay and enjoying flexible schedules. Additionally, you will be part of a team that...

  • Spa Receptionist

    4 weeks ago


    Spring, Texas, United States Paradise Court Full time

    Job DescriptionAt Paradise Court, we are seeking a highly skilled Spa Receptionist to provide exceptional customer service and support our team in delivering a world-class experience to our clients.Key Responsibilities:Deliver a warm and welcoming experience to clients as they arrive at the spa.Manage phone inquiries, schedule appointments, and provide...


  • Spring Hills, Texas, United States Jana Ferrante - State Farm Agent Full time

    Job OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Jana Ferrante - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesManage...


  • Spring, Texas, United States A.P. Mller - Maersk AS Full time

    Customer Success Partner Role OverviewMaersk is a global leader in integrated logistics, and we are seeking a highly skilled Customer Success Partner to join our team. As a key point of contact for our customers, you will be responsible for nurturing customer relationships, managing space allocations, and supporting tender negotiations. Your primary focus...


  • Spring, Texas, United States Quality Talent Group Full time

    About the JobThe Sterile Processing Coordinator position at Houston Methodist is responsible for overseeing and coordinating the activities of the Sterile Processing department and service line. This includes ensuring new employees are properly oriented and trained, monitoring work flow and volume of the work, and reviewing and maintaining department supply...


  • Spring, Texas, United States Spring Independent School District Full time

    Job SummaryThe Campus Testing Coordinator plays a crucial role in the Spring Independent School District, overseeing the planning and administration of the state assessment program. This position requires strong organizational skills, attention to detail, and the ability to analyze and interpret data.Key ResponsibilitiesCoordinate the planning and...


  • Spring, Texas, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service. Our team members are the backbone of our success, and we are seeking a Customer Service Representative to join our team.Job SummaryWe are looking for a highly motivated and customer-focused individual to join our team as a Customer...


  • Spring, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza Customer Service RoleAs a key member of our team, you will be the first point of contact for customers calling our stores. Your professionalism and optimism are crucial in creating a positive experience for our customers. You will receive comprehensive training on our computer system and customer service principles.Key Responsibilities:Provide...


  • Spring, Texas, United States Tide Cleaners Full time

    Job SummaryTide Cleaners is seeking a skilled Guest Service Representative to provide exceptional customer experiences in our dry cleaning stores. As a key member of our team, you will be responsible for delivering top-notch service, resolving customer complaints, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide exceptional...


  • Spring, Texas, United States Edit TX LLC dba Tide Cleaners Full time

    Job Title: Guest Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Edit TX LLC dba Tide Cleaners. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing customer inquiries, and ensuring a seamless dry cleaning...


  • Spring, Texas, United States Torchy's Tacos Full time

    Customer Service RepresentativeAt Torchy's Tacos, we're looking for a Customer Service Representative to join our Hospitality Team. As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our guests and ensuring they have a memorable dining experience.Key Responsibilities:Provide outstanding customer service,...


  • Spring, Texas, United States Tapestry Full time

    Job DescriptionCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Key ResponsibilitiesUphold Coach's Service and Selling Models, creating a positive first impression,...


  • Spring, Texas, United States Edit TX LLC dba Tide Cleaners Full time

    Job SummaryTide Cleaners is seeking a highly skilled Guest Service Representative to provide exceptional customer experiences and maintain the highest standards of quality in our dry cleaning services.Key Responsibilities:Deliver outstanding customer service to our dry cleaning, laundry pick-up, and drop-off customers.Manage customer inquiries via phone,...


  • Spring, Texas, United States Medix Full time

    As a key member of the Medix team, the Front Desk Coordinator will play a vital role in ensuring the smooth operation of our office. Key responsibilities include:Key Responsibilities:Phone and Scheduling: Answer office phones, make appointments, confirm appointments, and reschedule as needed.Patient Data and Insurance: Collect accurate patient demographics,...


  • Spring Hills, Texas, United States Euronet Worldwide, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Bilingual Cash Operations Coordinator to join our team at Euronet Worldwide, Inc. in Spring, TX.As a Bilingual Cash Operations Coordinator, you will serve as a liaison between armored vendors, cash provisioning vendors, and Financial Institution Clients to coordinate cash forecasting, replenishment, meet...