Restaurant Operations Manager

2 days ago


Collierville, Tennessee, United States Jimmy John Full time
Job Summary

We are seeking a highly skilled and experienced Shift Manager to join our team at Jimmy John's. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Manage a team of employees, providing guidance and support to ensure they are meeting their job responsibilities.
  • Oversee the preparation and service of food, ensuring that it is prepared to our high standards.
  • Forecast food items and estimate consumption to minimize waste and optimize inventory.
  • Supervise the maintenance of the restaurant, including cleaning and organization.
  • Assist in the supervision of the preparation, sales, and service of food.
  • Ensure that every customer receives world-class customer service.
Requirements
  • Ability to read and write and communicate in English.
  • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
  • Ability to handle and resolve customer threats and issues.
  • Ability to handle and resolve employee issues.
  • Skills to use a personal computer and various software packages (Word/Excel).
  • Ability to handle stress and high-volume operations.


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