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Customer Service Representative

2 months ago

Elk Grove Village, Illinois, United States R1 Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration team, you will play a vital role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient and insurance information in a fast-paced and dynamic environment
  • Work closely with clinicians to ensure accurate and timely registration
  • Provide exceptional customer service to patients and their families
  • Stay up-to-date with changing health plans and coverage requirements
  • Collaborate with the team to achieve registration goals and objectives
Requirements
  • High School Diploma or equivalent
  • Excellent customer service experience
  • Ability to work in a team environment and adapt to changing priorities
  • Strong communication and interpersonal skills
  • Basic computer skills and ability to learn new software
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a workplace that is inclusive, supportive, and empowering.

At R1 RCM Inc., we are dedicated to transforming the patient experience and financial performance of hospitals, health systems, and medical groups. We are a dynamic and innovative company that is passionate about making a difference in the lives of our patients and our communities.