Customer Service Representative

12 hours ago


Elk Grove Village, Illinois, United States Waste Connections Full time
{"Job Title:

Customer Service Representative

About the Role:

At Waste Connections, we are seeking a professional Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:
  • Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
  • Accepting payments from customers, researching customer billing inquiries, and updating customer account information.
  • Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
Requirements:
  • 2 years of high volume Customer Service experience.
  • Experience with Microsoft Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
What We Offer:
  • Competitive Compensation.
  • 401(K) with company match; let us help you save for your future.
  • Healthcare; Medical, Dental, Vision.
  • Perks, perks, perks Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund.
  • Insurance: Life, Short Term/Long Term Disability.
Equal Opportunity Employer:

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.



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