Medical Billing and Administrative Support Specialist

5 days ago


New York, New York, United States Manhattan Integrative Psychiatry Full time
Job Title: Medical Billing and Administrative Support Specialist

At Manhattan Integrative Psychiatry, we are seeking a highly skilled and detail-oriented professional to support our growing psychiatric practice. As the first point of contact for patients, you will play a crucial role in ensuring the smooth operation of our office.

Key Responsibilities:

  • Patient Liaison: Manage all patient communication, including phone calls and emails, schedule and confirm patient appointments, maintain accurate patient records, and ensure confidentiality and compliance with HIPAA regulations.
  • Payment Collection: Collect payments from patients, maintain accurate financial records, issue receipts, and follow up on unpaid bills and arrange payment plans as needed.
  • Insurance Billing: Verify patient insurance information, accurately prepare and submit insurance claims, follow up on denied claims, and resolve issues with insurance companies.
  • Administrative Support: Maintain electronic health records, draft letters and statements, manage spreadsheets, communicate with pharmacies, and handle correspondence.

Required Qualifications:

  • Education: Associate's or Bachelor's degree in a related field preferred.
  • Experience: At least 1 year of experience in a medical office setting, preferably in psychiatry or mental health.
  • Technical Skills: Proficiency in Medical Billing and RCM, Microsoft Office, Google Suite, and electronic health records (EHR) systems.
  • Communication Skills: Excellent verbal and written communication skills, professional interaction with patients, families, and healthcare team members.
  • Organizational Skills: Strong organizational and multitasking abilities, attention to detail and accuracy.
  • Interpersonal Skills: Compassionate and patient-focused, ability to handle sensitive information discreetly.
  • Problem-Solving Skills: Ability to work independently and proactively.

Preferred Qualifications:

  • Familiarity with psychiatric terminology and mental health practices.

Certification in Medical Billing and Revenue Cycle Management.



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