Customer Service Representative

4 days ago


Scottsdale, Arizona, United States Randstad Full time
Job Overview

We are seeking a skilled and detail-oriented Customer Service Representative to join our team at Randstad Staffing. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Respond to inbound calls and emails from clients regarding changes to their investment accounts
  • Provide accurate and timely information to clients regarding their account types and rules
  • Guide clients through the inheritance process and assist with web registration and paperwork
  • Complete administrative tasks, such as placing restrictions on client accounts and documenting interactions
  • Navigate multiple computer systems and software to provide accurate responses to client inquiries

Requirements:

  • Previous experience in customer service, health insurance, or related fields
  • Ability to build rapport with clients and provide excellent communication skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Positive and professional demeanor

About Randstad Staffing:

We are a leading provider of outsourcing, staffing, consulting, and workforce solutions across various industries. Our team is dedicated to delivering exceptional service to our clients and candidates, and we are excited to have you join our team.



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