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Customer Service Representative

2 months ago

Scottsdale, Arizona, United States RemX Full time
Job Title: Friendly Customer Service Representative

We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and answer customer questions.
  • Assist with package tracking, shipment cancellations, and refunds.
  • Schedule travel accommodations, including flights, car rentals, and activities.
  • Meet and exceed customer service metrics and standards.

Requirements:

  • At least 6 months of recent call center experience.
  • Computer proficiency, including typing 30+ WPM.
  • Exceptional communication and interpersonal skills.
  • High School Diploma or GED.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application for this exciting opportunity.