Oncology Call Center Nurse

4 weeks ago


Tampa, Florida, United States Tampa General Hospital Full time
Job Summary

We are seeking a skilled and compassionate Oncology Call Center RN to join our team at Tampa General Hospital. As a key member of our medical oncology support services team, you will provide exceptional patient care and support to patients and families affected by cancer.

Key Responsibilities
  • Triaging oncology patient calls to provide timely and accurate information regarding treatment, surgery, and appointment scheduling.
  • Providing patient education and clinical direction on chemotherapy, radiation, infusion treatments, and surgery.
  • Assisting with scheduling appointments and coordinating patient care.
  • Documenting nursing assessments, identifying and reporting situations requiring further intervention, and formulating and communicating goal-directed plans of care.
  • Ensuring patient rights and promoting a culture of quality improvement.
Qualifications
  • Current Florida RN license and BSN degree required.
  • Minimum 2 years of experience as an RN, with oncology experience preferred.
  • Oncology nursing certification is a plus.
  • Excellent communication and computer skills, with the ability to effectively communicate with physicians.


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