Biltmore Estate Transportation Driver

7 days ago


Asheville, North Carolina, United States The Biltmore Company Full time
Job Description

Join The Biltmore Company team as a CDL Driver - Part Time and be part of a dynamic team that provides world-class guest service to our visitors. As a CDL Driver, you will be responsible for operating shuttles and trolleys between parking areas and estate destinations, providing information about Asheville, Biltmore, and Western North Carolina, and offering general assistance and support to the department, leadership, and company as required.

Key Responsibilities
  • Operate shuttles and trolleys safely and efficiently
  • Provide world-class guest service by anticipating guest needs and offering assistance
  • Use two-way radio to communicate with other staff members
  • Maintain cleanliness of parking areas and count of available parking spaces
  • Assist guests in boarding department vehicles and transport guests with limited mobility needs
  • Demonstrate knowledge of Asheville and Biltmore, as well as current information and events
  • Execute emergency procedures during floods, snow, and ice, bomb threats, etc.
  • Conduct pre- and post-trip inspections and document information about vehicle maintenance and service
Requirements
  • Must have a North Carolina Commercial Driver's License (CDL) with a Class "P" endorsement
  • High School Diploma (or GED); First Aid, CPR, and AED certification preferred
  • At least one (1) year of related experience in a guest contact/service, education, or other similar field, preferably in an upscale hotel/resort/attraction environment
Physical Requirements
  • Ability to sit in all types of weather for up to ten (10) hours per day with fluctuations in temperature and conditions
  • Ability to lift 30 to 50 pounds occasionally
  • Ability to stand, walk, and use stairs as needed to perform the essential job duties


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