Customer Service Representative

4 weeks ago


Greenwood, Indiana, United States Value City Furniture Full time

About the Role

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Value City Furniture. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities

  • Assist customers in finding the perfect furniture solutions, providing expert advice and guidance.
  • Process transactions, handle customer inquiries, and resolve any issues in a timely and professional manner.
  • Work collaboratively with the sales team to achieve sales targets and promote a positive store environment.
  • Stay up-to-date on product knowledge, promotions, and company initiatives to provide accurate information to customers.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Availability to work a variety of shifts, including weekends and holidays.

What We Offer

  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment, with ongoing training and development opportunities.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.


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