Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Value City Furniture. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.
Key Responsibilities
- Assist customers in finding the perfect furniture solutions, providing expert advice and guidance.
- Process transactions, handle customer inquiries, and resolve any issues in a timely and professional manner.
- Work collaboratively with the sales team to achieve sales targets and promote a positive store environment.
- Stay up-to-date on product knowledge, promotions, and company initiatives to provide accurate information to customers.
- Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
Requirements
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with a strong focus on customer service.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
- Availability to work a variety of shifts, including weekends and holidays.
What We Offer
- A competitive hourly rate and opportunities for advancement.
- A dynamic and supportive work environment, with ongoing training and development opportunities.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) retirement plan with company match.
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