Customer Service Representative

2 weeks ago


Greenwood, Indiana, United States Dermatology Inc Full time

Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team at Dermatology Inc as a Customer Service Representative. In this role, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and staff.

Key Responsibilities

• Register and schedule patients referred by outside physicians, ensuring complete and accurate registration, including patient demographics and current insurance information.

• Verify patient insurance, including referrals and authorization requirements.

• Triage phone calls to appropriate staff members.

• Additional duties as assigned.

Requirements

• Strong patient advocate with a positive and energetic personality.

• Experience with an EMR scheduling system.

• Previous medical practice experience a plus.

• Basic insurance knowledge.

• Dedicated team-player with excellent communication skills.

• Ability to effectively communicate with patients and staff.

• Focused on accuracy and attention-to-detail.



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