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Customer Service Representative

2 months ago

Greenwood, Indiana, United States Dayton Freight Full time
Overview

Dayton Freight is seeking a highly skilled Customer Service Representative to join our team. This is a Full-Time, 1st Shift position that offers a stable and growing organization, competitive weekly pay, quick advancement, and a comprehensive benefits package.

Responsibilities
  • Assist customers with freight pickup requests, rate quotes, and shipment tracing.
  • Provide support to drivers and take messages for the Service Center Manager and Account Managers.
  • Prepare bills of lading and delivery receipts, and maintain excellent communication with external and internal customers.
Qualifications
  • Proficient in Microsoft Office Programs.
  • Excellent keyboarding skills and experience with handling a high volume of phone calls.
  • Exceptional communication and customer service skills, with the ability to work in a fast-paced environment.
Benefits
  • Stable and growing organization.
  • Competitive weekly pay.
  • Quick advancement.
  • Customized training program.
  • Professional, positive, and people-centered work environment.
  • Modern facilities.
  • Comprehensive benefits package, including health, dental, vision, AD&D, 401(k), and paid holidays.