Customer Service Associate
1 week ago
About the Role
As a Customer Service Associate in our Prepared Foods department, you will play a vital role in ensuring that our members have an exceptional shopping experience. Your primary responsibility will be to prepare and serve fresh food items daily, adhering to high-quality standards and food safety guidelines.
Key Responsibilities
- Prepare and serve ready-to-eat food items according to item specifications and company policies
- Maintain a clean and sanitized work environment, including sweeping and cleaning shelves as needed
- Ensure accurate labeling and storage of merchandise to maintain quality control and reduce waste
- Assist customers with their bakery orders and provide excellent customer service
- Collaborate with cross-functional teams to achieve sales goals and improve member satisfaction
Requirements
- Must be 18 years of age or older
- Food Handler Certification (Food Safety) is preferred but not required
What We Offer
We offer competitive pay, performance-based bonus awards, and a range of benefits, including:
- Health benefits: medical, vision, and dental coverage
- Financial benefits: 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Bonus Information
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Estimated Salary Range
The estimated hourly wage for this position is $16.00 to $23.00, with additional compensation in the form of premiums. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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