Customer Service Team Member

3 days ago


Elkhart, Indiana, United States MSC Industrial Direct Full time

At MSC Industrial Direct, we're seeking a skilled Customer Service Team Member to join our team. Your key responsibilities will include:

  1. Assisting customers with product inquiries and orders in a professional and courteous manner.
  2. Resolving customer complaints and issues promptly and efficiently.
  3. Processing orders accurately and efficiently, ensuring timely delivery to our customers.
  4. Providing product recommendations and technical support to customers, enhancing their overall experience with our company.
  5. Maintaining open communication with customers, suppliers, and internal teams to ensure seamless operations.

As a key member of our customer service team, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and contributing to the growth and success of our organization.


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