Customer Service and Operations Team Lead

6 days ago


Elkhart, Indiana, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will be responsible for leading a team of associates who are focused on compliance and customer service. Your role will involve ensuring that customers receive excellent service, processing returns and refunds, and handling financial transactions. You will also be required to assist customers with their queries and needs.

Key Responsibilities
  • Lead a team of front-end service associates
  • Ensure excellent customer service standards are met
  • Process returns and refunds
  • Handle financial transactions
  • Assist customers with their queries and needs
Work Environment

You will be working in a fast-paced retail environment, where you will be required to stand for long periods of time. You will be part of a team that is committed to providing excellent customer service and meeting business objectives.

Benefits

As a full-time associate at Walmart, you will be eligible for a range of benefits, including competitive pay, performance-based incentive awards, and other great benefits for a happier mind, body, and wallet. These benefits include health coverage, 401(k), stock purchase, company-paid life insurance, paid time off, and more.

Compensation and Benefits

The estimated hourly rate for this role is $25-$38 per hour, depending on location and experience. In addition to your hourly wage, you will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.



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