Loss Prevention Associate II

4 days ago


Indianapolis, Indiana, United States TJX Companies, Inc. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Loss Prevention Associate II to join our team at TJX Companies, Inc. As a Loss Prevention Associate II, you will play a critical role in maintaining a safe and secure shopping environment for our customers.

Key Responsibilities
  • Visual Deterrent: Maintain a proper and professional stance in the designated area at the front of the store to act as a visual deterrent to prevent potential loss/dishonesty.
  • Customer Service: Greet customers appropriately, demonstrate courtesy and respect, and respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
  • Incident Reporting: Observe and report any suspicious behavior or critical incidents to LP or store management, and document required incidents in AIIM Case Management.
  • Store Safety: Perform a closing safety sweep of the store with a member of management to ensure the store is secure and safe for customers and employees.
  • Adherence to Company Policy: Adhere to all Company Policy and Procedure, and perform other duties as assigned.
Requirements
  • Strong Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers and colleagues.
  • Sound Decision Making: Demonstrate sound decision making skills to ensure the safety and security of customers and employees.
  • Ability to Work Independently: Ability to take initiative and perform well independently, prioritizing and organizing workload and managing time effectively.
  • Physical Demands: Able to stand for long periods of time, and possess the physical ability to perform the duties of the role.
  • Experience: 0-2 years retail or security experience preferred.
Benefits

TJX Companies, Inc. offers a comprehensive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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