Customer Service Representative

4 weeks ago

Las Cruces, New Mexico, United States MCI Careers Full time
Job Title: Customer Service Representative

Are you looking for a challenging and rewarding career in customer service? Do you have excellent communication and problem-solving skills? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

Job Summary:

We are a leading provider of customer service solutions, and we are looking for a talented individual to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and providing solutions to customer inquiries.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer complaints and provide solutions to customer inquiries
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Ability to meet or exceed customer satisfaction targets
  • Basic computer skills and knowledge of Microsoft Office

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Training and development programs
  • Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customer-focused individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].

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