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E-Commerce Team Lead

2 months ago

Appleton, Wisconsin, United States Gibraltar Industries Full time
About the Role

We are seeking an experienced E-Commerce Team Lead to join our team at Gibraltar Industries. As a key member of our operations team, you will be responsible for training, validating processes, and empowering employees to reach their fullest potential.

Key Responsibilities
  • Determine priority/sequence of shipments based on production schedule and customer demand.
  • Provide directions to crew on completion of daily tasks, including shipment of product and creation of tracking number and invoices.
  • Communicate and apply safety and security procedures, and encourage a culture of reporting potentially unsafe conditions and behaviors.
  • Communicate cross-functionally with Production, Warehouse, and Shipping departments to ensure alignment of our customer-driven strategy and direction.
  • Identify, administer, and lead problem-solving process improvements in respective areas of the business.
  • Continuously strive to drive, improve, and monitor company-wide KPIs: safety (6s), people, quality, cost of production, delivery/Inventory, continuous improvement, finance/cash, and commercial.
  • Ability to communicate the organization's vision, strategy, and values.
  • Lead training of new hires and support ongoing training for team members by following our validation process of train, show, do, and review.
  • Ensure team members are completing standard work safely and accurately in alignment with KPIs.
  • Ensures employee and departmental compliance with all policies, procedures, values, and mission and reports non-compliance to supervisor for resolution.
  • Promotes employee conduct that is free from any form of harassment/discrimination (sexual, racial, religious, gender, etc.).
  • Role model for safety, attendance, and performance.
  • General knowledge of basic computer skills, including Excel, Word, email, PowerPoint, and company ERP/HRIS systems.
  • Promotes company-provided programs, such as safety, recruiting, recognition, and employee engagement initiatives.
  • May be asked to run a machine when needed.
  • Has a strong curiosity to learn and develop in our business.
  • Sporadic travel may be required.
Requirements
  • High school education with two years of related leadership experience or relevant training.
  • Must have a commitment to continuous personal and professional development, which may include offsite training/travel.
  • Ability to add, subtract, count in simple units of measurement, and/or whole numbers.
  • Ability to read, write, and speak basic English and interpret documents, such as safety rules, operating instructions, and procedure manuals.
  • Ability to read and write simple lists.
  • Must be able to solve practical problems and deal with interpersonal conflict.
  • May be required to obtain a Forklift License to facilitate production requirements.
  • Ability to learn, teach, and execute visual safety work instructions and procedures, such as lockout/tagout, and other OSHA-related requirements.
About Us

Gibraltar Industries is a leading manufacturer and supplier of products and services for North American agtech, renewable energy, residential, and infrastructure markets. We are guided by an inclusive, values-driven culture that celebrates and rewards different perspectives. We work together to create lasting positive impact on everyone our business touches.

We are an Equal Employment Opportunity Employer and give all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law.