Retail Cafe Team Lead
7 days ago
We are seeking a highly motivated and experienced Retail Cafe Lead to join our team at Scheels. As a Retail Cafe Lead, you will be responsible for leading our cafe team to deliver exceptional customer service and sales results.
Key Responsibilities- Prepare and sell fudge products to customers
- Perform various cafe functions, including deli line, barista, grill, ice cream, baked goods, and fudge duties as assigned
- Ensure all food safety guidelines are followed
- Receive and store products according to Standard Operating Guidelines
- Train new associates using kitchen tools, mentor checklists, and Standard Operating Guidelines
- Manage cash control and till management according to Scheels Cashier Guidelines
- Support side work, daily and detail cleaning schedules, opening and closing procedures
- Maintain working knowledge of cafe recipes and prepared foods
- Ensure a clean and organized appearance of personal work space and surrounding areas
- Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures
- Customer Service: Treat co-workers, customers, and business partners with respect and professionalism
- Culture: Approach daily tasks with energy and a sense of urgency, cultivate a deep desire to become a knowledge expert in your role
- Team Mentality: Show genuine interest in helping others before yourself
- Teach-ability: Consistently seek to learn, apply knowledge, and accept critical feedback
- Dress Code: Meet Scheels dress and grooming expectations
- Efficiency: Demonstrate pride and ownership of your work while meeting expected deadlines
The ideal candidate will have a high school education or up to one month of related experience or training, or an equivalent combination of education and experience.
Physical RequirementsPlease be aware that our food may contain or come in contact with common allergens. Must be able to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
BenefitsTo see a full list of benefit offerings from Scheels, visit scheels.com/careers
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