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Operations Director
2 months ago
**About Saia**
Saia is a leading logistics and transportation company that prioritizes its people, customers, and community. We strive to provide exceptional service and support to our team members and customers alike.
**Job Summary**
Saia is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for directing and coordinating the activities of terminal employees to provide cost-effective, timely, and quality service to our customers.
**Key Responsibilities**
- Investigate customer complaints and resolve issues in a timely and professional manner.
- Interview, select, train, and assign new personnel to ensure a skilled and efficient team.
- Enforce compliance with all company policies, procedures, safety rules, and governmental regulations.
- Review and analyze expenditure, financial, and operations reports to identify areas for improvement and increase profits.
**Preferred Qualifications**
- Minimum 2+ years of LTL terminal operations supervisory experience.
- Bachelor's degree in a related field.
- Knowledge of AS400 and Microsoft Office.
**Benefits**
Saia offers a competitive salary range of $68,300.00 to $85,300.00 annually, based on experience. This position is bonus eligible. We also offer a range of benefits to support the success of our employees.
**Why Work at Saia?**
Saia is committed to creating a positive and inclusive work environment that values dignity and respect, a customer-first approach, and safety. We believe in rewarding superior employee performance and providing opportunities for growth and development.