Customer Solutions Representative
3 weeks ago
We are seeking a highly skilled Customer Solutions Representative to join our team at Edmund Optics. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing customer orders, and resolving customer inquiries and complaints.
Key Responsibilities- Provide exceptional customer service with a friendly and positive attitude.
- Process customer orders, returns, and backorder requests.
- Respond to customer inquiries, complaints, and concerns.
- Provide sales support for the Americas Sales Territory.
- Review customer concerns, consider options, and develop best solutions for customers.
- Process customer returns and backorder information requests.
- Maintain customer information in CRM database.
- Resolve returned package issues.
- Monitor and assign work within shared tools and inboxes.
- Handle complex customer inquiries, including processing and managing quotations, scheduling agreements, and returns.
- Make proactive outbound customer calls to sell and improve customer satisfaction.
- High school diploma or equivalent.
- Minimum of two years related prior work experience.
- Intermediate to high level of PC skills in MS Word, Excel, and Email.
- Excellent written and verbal communication skills.
- Highly organized and accurate typing skills.
- Attention to detail and ability to work productively with others in a team environment.
We are committed to becoming the most diverse, equitable, and inclusive workplace within the Optics and Photonics Industry and beyond. We encourage all qualified applicants to apply, regardless of their background or experience.
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Customer Solutions Representative
2 weeks ago
Tucson, Arizona, United States Edmund Optics Full timeJob Title: Customer Solutions RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Solutions Representative. In this role, you will be responsible for providing exceptional customer service, processing customer orders, and resolving customer inquiries and complaints.Key Responsibilities:Provide...
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Customer Solutions Representative
4 weeks ago
Tucson, Arizona, United States Edmund Optics Full timeJob SummaryWe are seeking a highly skilled Customer Solutions Representative to join our team at Edmund Optics. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing customer orders, and resolving customer inquiries and complaints.Key ResponsibilitiesProvide exceptional customer service...
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Customer Solutions Representative
4 weeks ago
Tucson, Arizona, United States Edmund Optics Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Solutions Representative to join our team at Edmund Optics. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing customer orders, and resolving customer inquiries and complaints.Key ResponsibilitiesProvide...
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Customer Solutions Representative
3 weeks ago
Tucson, Arizona, United States Edmund Optics Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Solutions Representative to join our team at Edmund Optics. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing customer orders, and resolving customer inquiries and complaints.Key ResponsibilitiesProvide...
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Customer Solutions Representative
4 weeks ago
Tucson, Arizona, United States Edmund Optics Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Solutions Representative to join our team at Edmund Optics. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing customer orders, and resolving customer inquiries and complaints.Key ResponsibilitiesProvide...
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Customer Solutions Representative
4 weeks ago
Tucson, Arizona, United States Edmund Optics Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Solutions Representative to join our team at Edmund Optics. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing customer orders, and resolving customer inquiries and complaints.Key ResponsibilitiesProvide...
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Customer Solutions Representative
4 weeks ago
Tucson, Arizona, United States Edmund Optics Full timeJob SummaryWe are seeking a highly skilled Customer Solutions Representative to join our team at Edmund Optics. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing customer orders, and resolving customer inquiries and complaints.Key ResponsibilitiesProvide exceptional customer service...
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Tucson, Arizona, United States Edmund Optics Full timeJob Title: Customer Solutions RepresentativeAt Edmund Optics, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to...
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Customer Service Representative
2 weeks ago
Tucson, Arizona, United States AlphaGraphics - US153 Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at AlphaGraphics in Tucson, Arizona. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met in a timely and collaborative manner.Key ResponsibilitiesProvide expert support...
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Customer Service Representative
1 week ago
Tucson, Arizona, United States AlphaGraphics Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AlphaGraphics. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met in a timely and collaborative manner.Key ResponsibilitiesProvide expert...
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Customer Service Representative
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Tucson, Arizona, United States Principle Choice Solutions LLC Full timeAbout Principle Choice Solutions LLCPrinciple Choice Solutions, LLC (PCS) is a trusted and respected healthcare revenue cycle expert. Our mission is to provide value-based solutions to help clients navigate rapidly changing environments. We achieve this by recruiting, developing, and retaining a team of ethically based leaders with exceptional ability,...