Customer Service Representative
5 days ago
At Achieve, we're changing millions of lives. As a Customer Service Representative, you'll be part of our Member Services team, impacting the lives of everyday people and helping them move from surviving to thriving with innovative digital personal finance solutions.
Key Responsibilities:- Communicate with members via phone, email, and chat, exhibiting care in every interaction
- Listen to members, providing empathy and solutions to their unique needs
- Collaborate with your team to share knowledge and best practices
- Accurately notate customers' accounts
- Minimum of 1 year of Customer Service experience (call center or retail)
- High school diploma or equivalent
- Available for an 8-hour shift Monday - Friday between the hours of 7am - 7pm
- People-focused approach and solution mindset
- Ability to handle a high volume of inbound calls
- Strong communication skills
- 401(k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
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Customer Service Representative
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Customer Service Representative
2 weeks ago
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Customer Service Representative
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