Customer Service Representative

2 weeks ago


Tucson, Arizona, United States AlphaGraphics - US153 Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at AlphaGraphics in Tucson, Arizona. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met in a timely and collaborative manner.

Key Responsibilities
  • Provide expert support to customers via phone, email, and in-person interactions
  • Assess customer needs and provide solutions to meet their requirements
  • Communicate effectively with customers and internal teams to resolve issues
  • Proactively engage with customers to promote additional products and services
  • Collaborate with colleagues to achieve team goals and objectives
Requirements
  • Previous experience in customer-facing roles, preferably in a service industry
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and proficiency in software programs
  • Passion for delivering exceptional customer service and finding solutions to customer problems
About Us

AlphaGraphics is a leading provider of printing, design, and marketing solutions. We are committed to partnering with small businesses and consumers to provide high-quality solutions that simplify their lives and improve their business.

We offer a dynamic and supportive work environment, with opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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