Loan Assistant

10 hours ago


Lexington, Kentucky, United States FAHE Full time
Job Summary

The Community Lending Loan Assistant plays a vital role in supporting the operations of the Community Lending Department. This position requires a self-starter with exceptional time management and communication skills to adapt to a fast-paced working environment.

Key Responsibilities
  • Represent Fahe in a positive manner with various stakeholders, including members, clients, suppliers, and the community.
  • Interact effectively with a diverse group of staff and customers to provide excellent customer service.
  • Support the Loan Officer in gathering required information and documentation, and keeping borrowers informed about loan application status.
  • Assist in preparing loan documentation and closing packets for accuracy and conformity to Fahe's Commitment Letter.
  • Coordinate loan closings and ensure all pre- and post-closing requirements are completed in a timely manner.
  • Provide administrative support to the department, including reporting, workflow creation, template creation, and special projects/grants.
Requirements
  • Ability to work independently and collaboratively in a team environment.
  • Excellent customer service approach and strong organizational skills.
  • Ability to meet multiple deadlines and manage tasks effectively.
  • Knowledge and proficiency in MS Office applications, including Excel.
  • Basic administrative duties and basic office equipment usage.
Preferred Qualifications
  • Bachelor's or Associate's degree preferred, High School Diploma or GED required.
  • Minimum of 2 years customer service and lending or loan processing experience required.
  • Advanced knowledge of MS Office Excel preferred.

Fahe is an Equal Opportunity Employer seeking applicants who can bring diverse viewpoints, experience, talents, and culture to promote our organization's mission of building the American Dream.


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