Medical Office Coordinator
20 hours ago
Job Summary:
Covenant Health (Tennessee) is seeking a highly skilled Medical Office Coordinator to join our team. As a key member of our medical practice organization, you will be responsible for providing administrative support for patient service functions related to check-out operations.
Key Responsibilities:
- Collect and process encounter form data
- Total outstanding balances and payments for services rendered
- Balance work and computer at end of day
- Answer telephone calls and route accordingly
- Receive and record changes in patient information
- Ensure procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry
- Schedule appointments for return visits and end of day procedures and balancing
- Compile data for billing personnel
- Develop A-I-D-E-T fundamentals of communication
- Attend meetings as required and participate on committees as directed
- Collaborate with patient, physician, and other care team members as part of a team-based approach to overall patient care
Requirements:
- One year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required
- Minimum three years of total customer-facing/customer service experience required
About Covenant Health (Tennessee):
Covenant Health is a leading healthcare provider in East Tennessee, with a network of medical practices and hospitals serving communities across the region.
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